Issues with my TMNT pinball machine (Video included)

So I just got myself a brand new TMNT machine. I really like it, but after hours of calling fellow pinball friends and looking over it myself, it's got a few problems I'm at a loss for how to fix. I've made this short 3 minute video going over the issues in the hopes you fine folks may have an idea or two. Thanks!

http://youtu.be/Ir-SUddwta4